All Grand Strand and Florence locations will be closed Saturday. Some Lowcounty locations will be operating on normal hours, some will be closed. Most Midlands locations will be closed or on abbreviated hours Saturday. Most Upstate locations will be on abbreviated hours. Center managers and RDOs will make schedule adjustments as needed depending on developing weather and conditions. Future decisions will be made and communicated on the Staff Updates page each day at 4:00 p.m. (https://doctorscare.com/staffupdates/) Please refer to the schedule below for current hours by center. If any systems go down in your center, please refer to the Downtime Procedure Binder for instructions on how to continue seeing patients and maintaining business workflows.
REPORTING DAMAGE – Two Steps
- Report via Help Desk: Continue to use the IT and Facilities help desk to report any damage that needs attention or repair. All support teams are monitoring the help desk to respond where needed as quickly as possible.
- Document via Email: Document any damaged structures or equipment (especially any fixed assets with blue tags) by taking a photo of the damage and its tag number and emailing it to [email protected]. This step is very important for insurance purposes. If possible, keep any damaged equipment or supplies in an out-of-the-way space (like an unused exam room) until the insurance adjuster can come by your center. If damaged supplies need to be disposed of quickly, please photograph the items first.
Current hours by center:
|DC Grand Strand/Pee Dee||Saturday, 9/15||Sunday, 9/16|
|North Myrtle Beach||CLOSED||TBD|
|DC Lowcountry||Saturday, 9/15||Sunday, 9/16|
|Bluffton||9am – 5pm||TBD|
|Beaufort||9am – 5pm||TBD|
|Hilton Head||9am – 5pm||TBD|
|Summerville||9am – 5pm||TBD|
|Charleston West||9am – 5pm||TBD|
|Northwoods||9am – 5pm||TBD|
|James Island||9am – 5pm||TBD|
|Mount Pleasant||9am – 5pm||TBD|
|Clements Ferry Road||CLOSED||TBD|
|DC Midlands West||Saturday, 9/15||Sunday, 9/16|
|Doctors Care on Main||n/a||n/a|
|North Augusta||9am – 2pm||TBD|
|Aiken Mall||9am – 2pm||TBD|
|DC Midlands East||Saturday, 9/15||Sunday, 9/16|
|City of Columbia||n/a||n/a|
|DC Upstate||Saturday, 9/15||Sunday, 9/16|
|Anderson||9am – 2pm||TBD|
|Easley||9am – 2pm||TBD|
|Berea||9am – 2pm||TBD|
|Congaree||9am – 2pm||TBD|
|Simpsonville||9am – 2pm||TBD|
|Greer||9am – 2pm||TBD|
|East Blackstock||9am – 2pm||TBD|
|Hillcrest||9am – 2pm||TBD|
|SSD6||8am – 12 pm||TBD|
|PPT East||Saturday, 9/15||Sunday, 9/16|
|North Myrtle Beach||n/a||n/a|
|Clements Ferry Road||n/a||n/a|
|PPT West||Saturday, 9/15||Sunday, 9/16|
Management teams are meeting frequently to monitor weather and staff needs, and decisions will be made day-by-day on appropriate operations. If weather or traffic conditions make it unsafe for you to get to work, please stay home or in a safe place, and notify your management team.
Thank you for your continued efforts and dedication during this unusual event – we wish you and your families as safe weekend.