The provider you saw during your Doctors Care Anywhere virtual visit has identified you as someone who may be at risk of infection for the coronavirus (COVID-19).

Your test at the Doctors Care respiratory specimen collection site is the next step to evaluate you for the virus.

What kind of test will I receive?

Doctors Care currently offers two types of diagnostic tests. We use ID NOW COVID-19 rapid molecular tests by Abbott Diagnostics at all testing sites, which require a nasal swab and provide same-day results. In certain situations, a PCR nasopharyngeal send-out diagnostic test may be used instead of – or in addition to – the rapid molecular test. We have partnerships with many labs for send-out tests, depending on the region. Receipt of send-out lab results will depend on current testing volumes across the state at the time of your test.

How the specimen collection will work

The specimen collection is conducted by either a nasal swab or a nasopharyngeal swab, depending on the type of test administered. There is no preparation required for the swab, and no medication is needed prior to or after the swab.

  • A small sterile swab with a soft tip will be gently inserted into your nostril, guided to the back of the nose and twirled a few times to collect a sample.
  • You may gag or cough a little, and you may feel some pressure or discomfort.
  • Your nose may feel irritated or bleed a little bit after the procedure, but this will resolve on its own.

Process at the Doctors Care collection site

As you drive into the testing site:

  • Keep your car running, and drive cautiously to each station as directed by on-site staff.
  • Staff will be in full personal protective apparel, which is worn to protect against unnecessary exposure.
  • Remain in your car and wear a mask at all times while at the collection site.
  • Staff will direct you when to roll down your window, or what steps to take to complete the process.
  • Your identification will be confirmed several times during the process of the specimen collection.
  • The nurse will collect your sample with the nasopharyngeal swab from the very back of your nose.
  • After your sample is collected, you will be directed to the exit.
If you have questions please email [email protected]

Test results information

  • All patients are called with test results, so please be sure to answer phone calls from numbers you may not recognize while you’re awaiting your results.
  • If rapid molecular tests are available, you will receive your results the same day that you are tested. If no rapid tests are available then standard send-out labs will be used. Turnaround time for send-out labs is dependent on lab volumes at the time of your test.
  • To ensure that our patients receive results as quickly as possible, our staff is calling patients with their results as soon as they are available from the lab. It will take about 24-48 hours after you receive the phone call with your results for your test results to display in your patient portal – at which time you will be able to print the test documentation.
  • To register for our patient portal and monitor your testing results, respond to the email link you should have received after your visit. You may also go to https://doctorscare.com/patientportal/ and register for an account, or login to your existing account.
  • If you have additional questions about your test results or treatment plan, please connect with one of our providers online by conducting another virtual visit. Doctors Care Anywhere is available seven days a week and evenings to assist you.

What to do after your test specimen is collected

  • While you are waiting for your test results, it is important that you quarantine at home.
    Quarantine guidelines from the CDC: https://cdc.gov/coronavirus/2019-ncov/if-you-are-sick/
  • Monitor your temperature twice a day.
  • Drink plenty of fluids.
  • Get lots of rest.
  • Use Tylenol as needed for the fever/aches and pains.
  • Seek immediate medical treatment if you are experiencing emergency warning signs, including trouble breathing and/or persistent pain or pressure in the chest.
  • Continue good hand hygiene, washing your hands several times a day for at least 20 seconds.
  • Clean and wipe down common surfaces.

How long should you quarantine or not go to work?

The CDC provides up-to-date guidance on isolation duration based on certain criteria, please refer to the links below for guidelines when considering these questions.

More helpful information from the CDC

Prevent the spread of COVID-19 if you are sick
(download PDF)

10 things you can do to manage your COVID-19 symptoms at home
(download PDF)