To use Doctors Care Anywhere on your phone or tablet, download our app:
To use Doctors Care Anywhere on your computer:
How It Works
Simply set up an account, list your symptoms, and see a medical provider from the comfort of your home, office or anywhere!
Treatment for many common medical conditions and select primary care services are available for individuals physically located in South Carolina.
We are also able to help with behavioral and mental health issues, such as stress, anxiety, insomnia and depression. Mental and behavioral health options are available only for patients age 18 and older.
What it Costs
Our quick and convenient virtual urgent care visits can be filed to your insurance. Workers’ Compensation insurance is accepted.
No insurance? No problem. We have a self-pay option available, too.
What We Treat
Our qualified medical providers are able to treat a wide range of common ailments through our virtual urgent care platform. In addition, they can assist with select primary care services and some behavioral and mental health issues. We provide treatments for:
- Coronavirus Testing and Care
- Oral COVID Treatment
- Flu and Colds
- Cough, Runny Nose
- Sinus Pain or Pressure
- Sore Throat
- Cold Sores
- Migraine Episodes
- Minor Abrasions
- Acne or Skin Rash
- Seasonal Allergies
- Poison Ivy / Oak / Sumac
- Insect Bites / Jellyfish Stings
- Workers’ Compensation
- Workplace Injuries
- Smoking Cessation
- Sunburn
- Swimmer’s Ear
- Pink Eye
- Ringworm
- Epi-pen Refills
- Asthma Inhaler Refills
- Prescription Refills*
- Bladder or Yeast Infection
- Urinary Tract Infection (UTI)
- Emergency Contraception
- Herpes
- STD Exposure
Primary Care Services
- Hypertension (High Blood Pressure)
- Type 2 Diabetes
- Cholesterol Management
- Thyroid Issues
- Gastresophageal Acid Reflux (GERD)
- Preventive Care
Mental and Behavioral Health†
- Stress
- Insomnia
- Anxiety
- Depression
* Our providers do not write prescriptions for narcotics, lifestyle medications such as Viagra and Cialis, appetite suppressants for weight loss, or mood altering medications.
† Mental and behavioral health options are available for patients 18 and older. Our providers do not treat patients for ADHD, but can refer you to a specialist for a consultation.
If you are experiencing an emergency, please call 9-1-1.
Convenient care wherever you are.
Doctors Care Anywhere is available
Monday – Friday: 8 a.m. to 8 p.m.
Saturday – Sunday: 9 a.m. to 5 p.m.
What our Patients Say
Frequently Asked Questions
What is Doctors Care Anywhere?
Doctors Care Anywhere is a virtual urgent care platform that allows new and existing patients to see one of our qualified providers from a phone, tablet or computer. The visit is fast and secure, and can be used to treat many common ailments. Any prescriptions are sent to your local pharmacy, and you’ll have access to your visit summary inside the Doctors Care Patient Portal.
What types of conditions can be treated using Doctors Care Anywhere?
Providers on Doctors Care Anywhere can help diagnose and treat common conditions like colds, flu, allergies and sinus infections, skin abrasions and irritations, earaches and sore throats, pink eye, UTIs, yeast infections, and more. If the provider thinks you need ancillary care for your condition, he or she will refer you to the nearest location or appropriate specialist.
Our providers can also help with Coronavirus tests and symptom management if deemed appropriate.
I need help with my depression and anxiety, can you help me?
Yes. Our behavioral health providers will work with you to formulate an effective treatment plan without the use of controlled medications.
Please note that mental and behavioral health options are available only for patients 18 and older.
Do you treat ADHD?
No, our providers do not treat patients for ADHD, but can refer you to a specialist for a consultation.
Please note that mental and behavioral health options are available only for patients 18 and older.
Who can use Doctors Care Anywhere?
Anyone over the age of 18 who is physically present in the state of South Carolina can use the Doctors Care Anywhere service. Parents and guardians can also initiate a visit for a child in their care age 3 and older. In fact, families can setup multiple patients under a single account administrator.
What does it cost to use Doctors Care Anywhere?
Our quick and convenient virtual urgent care visits can be filed to your insurance using the promo code INS at the payment screen. For patients who don’t have insurance, we have a self-pay option available, too. Please see our Self-Pay Pricing web page for more information.
Can I pay for this visit with an HSA, FSA or HRA account?
Your visit may be a qualified expense for FSA, HSA and HRA accounts. You should consult with your employer or health plan advisor to verify possible HSA or FSA account reimbursement.
The app is asking for my pharmacy information. What should I do?
When starting a virtual visit, you must select a pharmacy. You can search for your local pharmacy by zip code.
( Click the image below to see a screenshot of the pharmacy selection page in the Doctors Care Anywhere app.)
Questions about a previous visit or prescription?
For non-emergency medical questions about your visit or prescription, you can send a secure message to the provider through the Doctors Care Patient Portal. And, during regular business hours, you can also call toll-free 1-888-843-3719 for assistance.
Questions about billing or technical issues?
For questions about billing, please call 1-800-858-1329.
For technical issues regarding your virtual visit, please email [email protected].
Can I use this for an emergency?
No, please call 9-1-1 for all emergency situations.
