Why should I use the Doctors Care Patient Portal?
The Doctors Care Patient Portal is available to all Doctors Care patients. You can access the Doctors Care Patient Portal from any device with Internet capability to view your personal health information, communicate with your providers, view lab results.
How do I sign up for an account?
You can request access to the Doctors Care Patient Portal at DoctorsCare.com/MyPatientPortal. Your email invitation should arrive within two business days. Just click on the link within the email and sign in with the Doctors Care Patient Portal
Does it cost anything to use the Doctors Care Patient Portal?
It is free!
Do I have a limited amount of time to sign up after I receive the invitation I requested?
The invitation expires within 90 days, but if you forget, just resubmit an account request.
How soon after I register will my health information be there?
Your visit information should be available within 12 hours of your visit. Lab results will take up 72 hours to display.
When can I expect a reply to health messages I send to my doctor’s office through the Doctors Care Patient Portal?
You will receive an answer within three business days. The Doctors Care Patient Portal should not be used for urgent situations.
Will any of my previous health information be available?
Yes.
What if I forget my password?
You can contact Patient Portal support 24/7, by calling 877-621-8014.
Why is Cerner/IQHealth referenced on the website?
Cerner/IQHealth are companies we use to securely manage your electronic medical record information. The Doctors Care Patient Portal is a customized system that enables you to interact with this medical record system.
How secure is the Doctors Care Patient Portal?
The Doctors Care Patient Portal is encrypted and password protected, so your health information remains secure.
Can I access my child’s or parent’s health information?
Yes. Access can be granted to parents of children under age 18, as well as caregivers of elderly patients. Just contact the front desk staff at the practice. A unique email address is required for each person. Please note that proxy access to a child’s account will expire when he or she turns 18, and the child will need to create his or her own account.
Who else will have access to my information?
Only you and those to whom you grant access will have access to your information.
