Testing and Specimen Collection FAQs

What do I do if I have symptoms of the coronavirus (COVID-19)?

If you think you have been exposed to the coronavirus (COVID-19) and have developed symptoms such as fever, cough or difficulty breathing, we encourage you to speak with a Doctors Care provider using the Doctors Care Anywhere virtual visit app. To prevent exposure to others, please do not come into a center, please use a virtual visit.

Can I get tested for the coronavirus (COVID-19) at Doctors Care?

Through our virtual visit app, Doctors Care Anywhere, our providers can now order testing for the coronavirus (COVID-19) for patients who are currently experiencing symptoms of the coronavirus. Testing does not occur in our centers. The address for our drive-thru specimen collection testing site will only be shared with patients if they receive a testing order from one of our providers. Only patients with a scheduled appointment and official testing order will be admitted at the specimen collection site.

Who can be tested for the coronavirus (COVID-19)?

At this time, only patients who have been screened through Doctors Care Anywhere virtual visit platform can be screened by our providers for COVID-19 testing.

Do I need an appointment to be tested for the coronavirus (COVID-19)?

Yes. Only patients with a scheduled appointment will be admitted at the collection sites. Appointments are made once a provider issues you a testing order.

How do I get an appointment to be tested for the coronavirus (COVID-19)?

If you have been seen by a Doctors Care provider and have been identified as someone who may be at risk for the coronavirus (COVID-19), our Doctors Care testing team will contact you to set up an appointment for our specimen collection testing site.

You may speak with a Doctors Care provider using the Doctors Care Anywhere virtual visit app.

How does the Doctors Care Specimen Collection Testing Site work?

If you meet appropriate criteria for a testing order, our Doctor Care testing team will contact you with instructions for how to prepare and what to expect at the specimen collection site.

What do I do after being tested?

If you qualified for testing, it is reasonable to think you may be at risk for the coronavirus (COVID-19). While you are waiting for your test results, you must isolate yourself at home. Please refer to https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/ for information on how to care for yourself at home and minimize exposure risks to family or friends.

Will there be additional Doctors Care drive-thru specimen collection testing sites?

We are preparing to open additional sites in the future. Visit DoctorsCare.com for updates on new locations.

General Coronavirus FAQs

How does the coronavirus spread?

The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
  • The best way to prevent illness is to avoid being exposed to this virus. Practice social distancing to limit your exposure risk.

Source: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

What are the symptoms of the coronavirus (COVID-19)?

These symptoms may appear 2-14 days after exposure (based on the incubation period of MERS-CoV viruses).

  • Fever
  • Cough
  • Shortness of breath

For non-emergency cases, visit www.DoctorsCare.com/Anywhere for virtual care.

If you develop emergency warning signs for COVID-19 get medical attention immediately by dialing 9-1-1. Emergency warning signs include*:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

How can you protect yourself?

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. More information on Are you at higher risk for serious illness?

Source: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

Doctors Care is closely monitoring the outbreak of the coronavirus (COVID-19). The safety of our patients and care team is our number one priority.